Frequently Asked Questions
Please read our FAQ before sending us a message.
Our website is very user-friendly! All you have to do is create an account (or log in if you have one already), add your desired items into your cart, fill in the shipping form, select your payment options and we’ll process your order right away.
Yes, delivery rates vary between depending on the size of your order and location.
We offer credit/debit card, bank deposit (BDO or BPI), Gcash and Cash on Delivery to customers within Metro Manila, Laguna, Cavite and Rizal areas. Our customer support team will contact you about your delivery.
Yes, we do! Cash on Delivery (COD) will only be available to logged-in customers within Metro Manila, Laguna, Cavite and Rizal areas. Check our Shipping Info page to see the list of cities and towns of nearby provinces that cater Cash on Delivery.
Yes, we offer same day delivery. If selected we will deliver your orders within 24hrs. However, this is available for Metro Manila, Laguna, Cavite and Rizal areas only. The shipping fee depends on our 3rd party courier (Lalamove).
The delivery lead time within Metro Manila, Laguna, Cavite and Rizal areas is 1-2 working days. For orders outside the said area, it may take 3-6 days depending on your region.
Metro Manila, Laguna, Cavite and Rizal areas orders are delivered by Lalamove, and outside delivery orders are delivered by PhilEx Logistics.
Our customer support team will send you a text message or give you a call to let you know when your order will arrive. For outside Metro Manila, Laguna, Cavite and Rizal areas, we’ll send you a PhilEx Logistics tracking number
As of now, we do our transaction via online but our warehouse is located in Taytay, Rizal
For product inquiries, and order or delivery concerns, you may send us a message at +63 919 075 3024. You may also chat with us thru our Facebook page or Instagram account and we’ll get back to you as soon as we can.
Our customer support team is available from Mondays to Sundays from 9:00 am – 6:00 pm.